Home Assistant Maintenance & Support Service

Keep your Self-Hosted Smart Home running reliably after deployment.

Home Assistant and its supporting services evolve continuously. Regular maintenance helps keep your system secure, updated, and compatible with your smart home devices.

What's Included

System Maintenance

• Home Assistant update checks
• Home Assistant updates where appropriate
• MQTT broker update checks
• Matter Server update checks
• Basic system health checks

Security & Remote Access

• TLS/SSL certificate status check
• Secure remote access verification
• Basic security configuration checks

Smart Home Health Check

• Basic device connectivity checks
• MQTT connectivity checks
• Matter connectivity checks
• Thread/OTBR status checks where applicable

Troubleshooting

Basic troubleshooting of issues related to:

• Home Assistant
• MQTT
• Matter
• Thread
• Remote access
• Integrated smart home devices

Includes up to 1 hour of remote support per month.

Service Limitations

This maintenance service does not include:

• New device integrations
• Additional automation rules
• Custom software development
• Major network redesign
• VPN deployment
• Hardware replacement or repair
• Troubleshooting of unsupported devices

These services can be provided separately where applicable.

Remote Maintenance

Maintenance is performed remotely using an agreed secure access method.

The customer remains the owner and administrator of their hardware and data.

Keep your smart home updated, secure, and under your control.