Detailed Service Description

System Architecture

SIP Server Platform

We deploy and configure a secure SIP infrastructure based on Flexisip.

Features include:

• SIP routing and registration services
• TLS encryption
• NAT traversal support
• Push notification support
• Multi-device registration
• Scalable architecture

Account Management

Using Flexisip Account Manager, we provide centralized management of:

• SIP user accounts
• Authentication credentials
• Device registrations
• User provisioning
• Account maintenance

Mobile Client Integration

The platform integrates with the Linhome mobile application for Android and iOS.

This enables smartphones and tablets to function as full-featured intercom endpoints.

Linhome Mobile Application Features

Visitor Communication

• Audio calls
• Video calls
• Remote answering
• Push notifications
• Multiple device ringing

Remote Access Control

• Door unlocking
• Gate control
• Relay activation
• Lighting control
• Building access management

Video Monitoring

• Live intercom camera viewing
• Surveillance camera monitoring
• Multiple camera management
• Real-time video access

Unified Device Management

• Multiple intercom systems
• Multiple SIP accounts
• Multiple locations and sites
• Centralized administration

Typical Use Cases

Residential Homes

Receive visitor calls directly on your smartphone and communicate with visitors even when away from home.

View live video and remotely unlock doors when needed.

Apartment Buildings

Assign SIP accounts to residents and deliver entrance calls directly to smartphones or SIP devices.

Offices and Commercial Facilities

Route reception intercom calls to multiple staff members simultaneously and manage building access remotely.

Hotels, Guest Houses, and Vacation Rentals

Handle guest arrivals remotely and grant access without requiring on-site personnel.

Pre-Deployment Compatibility Testing

Before deployment, we verify that your SIP intercom devices operate correctly with Flexisip and Linhome.

Testing includes:

• SIP registration
• Incoming and outgoing calls
• Audio communication
• Video communication
• Push notifications
• Door unlock functions
• Camera integration

Please note that available features may vary depending on the intercom model.

Deliverables

• Flexisip deployment and configuration
• Flexisip Account Manager deployment
• SIP account provisioning
• TLS certificate configuration
• Intercom integration
• Linhome client configuration
• System testing and validation
• Initial deployment support

Maintenance and Support Options

To ensure long-term reliability, optional maintenance services are available after deployment.

Basic Maintenance Plan (Monthly Subscription)

• Email-based technical support
• Security and stability updates
• Troubleshooting assistance
• General configuration guidance

Professional Services (On-Demand)

The following services are available upon request and billed separately:

• SIP account provisioning and management
• Addition of new intercom devices
• Domain migration and updates
• Server migration and redeployment
• TLS/SSL certificate configuration
• System modifications and reconfiguration
• Advanced diagnostics and troubleshooting

Ideal For

• Organizations seeking independent SIP intercom operation
• Businesses migrating away from proprietary cloud services
• Property managers requiring centralized intercom administration
• Residential and commercial facilities needing remote access control
• Multi-site deployments
• Customers wishing to avoid vendor lock-in