Self-Hosted Matrix Platform Deployment Service

System Components

Matrix Server

A Matrix server environment is deployed using Tuwunel.

• Matrix server deployment
• Federation configuration
• Media storage configuration
• End-to-end encryption support
• User management
• Room management

Web Client

Element Web provides browser-based access to the communication platform.

• Element Web deployment
• Custom domain configuration
• Logo customization
• Branding configuration
• Theme customization

Real-Time Communication Platform

LiveKit and Coturn provide voice and video communication capabilities.

• LiveKit deployment
• RTC JWT Service deployment
• Coturn deployment
• WebRTC configuration
• NAT traversal support

Secure Access Environment

Caddy is deployed to provide secure HTTPS access.

• TLS certificate configuration
• HTTPS setup
• Reverse proxy configuration
• Automatic certificate renewal

Key Features Available in Element

Messaging

• Direct messaging
• Group chats
• Threads
• Mentions
• Reactions
• File sharing

Voice and Video Communication

• Voice calls
• Video calls
• Group meetings
• Screen sharing
• Browser-based conferencing

Security

• End-to-end encryption (E2EE)
• Device verification
• Session management
• Access control

Federation

• Interoperability with other Matrix servers
• Cross-organization communication
• Access to the open Matrix network

Use Cases

Businesses and Organizations

Provide a secure communication environment for internal messaging, file sharing, and online meetings.

Educational Institutions

Enable communication between faculty members and students, online learning, and document sharing.

Government and Public Sector

Facilitate secure communication and information sharing among departments and partner organizations.

Communities and Associations

Create communication spaces for members, event coordination, and information distribution.

Included Services

• Tuwunel server deployment
• Element Web deployment
• LiveKit deployment
• RTC JWT Service deployment
• Coturn deployment
• Caddy deployment
• Matrix user configuration
• TLS certificate configuration
• Federation configuration
• Client configuration
• Functional testing
• Deployment assistance

Maintenance and Support Options

Basic Support Plan (Monthly)

A monthly maintenance service designed to ensure the secure and reliable operation of your Matrix communication platform.

Services Included

• Technical support via email
• Security and stability updates
• Assistance with incident investigation and troubleshooting
• General system configuration support
• TLS certificate management assistance

Professional Services (Quoted Separately)

The following services are available on request and are billed separately.

Examples of Available Services

• Matrix user creation and administration
• Federation configuration changes
• Domain migration and reconfiguration
• Server migration and rebuilding
• TLS/SSL certificate modifications
• LiveKit configuration changes
• Coturn configuration changes
• SSO integration setup
• MQTT integration setup
• System reconfiguration and optimization
• Advanced troubleshooting and incident analysis

Recommended For

• Organizations seeking an alternative to Microsoft Teams or Slack
• Businesses that require a self-hosted communication platform
• Organizations that need full control over their data
• On-premises deployments with strict security requirements
• Environments requiring end-to-end encrypted communications
• Cross-organization collaboration using Matrix Federation
• Organizations adopting open standards
• Businesses looking to avoid vendor lock-in